Frequently Asked Questions

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Are your staffing solutions cost-effective?

Yes, Blueprint Business Solutions rates and pricing are set up to cater to small and medium enterprises worldwide without compromising quality. With only 25% of the standard operating cost of hiring locally, you get unlimited access to skilled and top-of-the-line workforce in the industry.

I want to outsource to Blueprint, what should I do and where do I start?

You may refer to our WORKFLOW GUIDE for a step-by-step brief of how remote staffing works. Or skip all that and send us your details through our SIGN-UP form and we will contact you within 24 hours.

If I outsource to Blueprint, how will I be paying you?

Once the e-Contract (sent via email) is completed, our Finance Officer will be processing the payment via Stripe and set up the monthly recurring payment schedule. This is billed every 20th of each month.

How can I track performance of my Remote Staff?

Blueprint uses a fully licensed monitoring platform. This records and monitors all PC activities to increase productivity and performance of your chosen Remote Staff.

  • Screen capture and see live picture of all Remote Staff screens
  • Block or allow applications on your list
  • 24/7 recording of PC activity
  • Execute or restrict actions that PC users can do
  • Desktop/ screen sharing
  • Block or allow websites on your list
  • Remote Access capabilities

Blueprint Management are on-site round the clock to monitor daily performance, track end-of-day reports, check quality of tasks deliverables, conduct immediate coaching sessions, and impose scheduled performance evaluations. As we promote transparency and proactivity in all of our business engagements, we have Client Advocates/ CSAT Managers to personally check temperature and gather partner feedbacks for all our Remote Staff performance. Ensure that we maintain excellence, address issues on a timely manner, and work on areas for improvement.

How secure is data storage of Blueprint?

On top of the 24/7 on-site security, net monitoring, and CCTV, we have a managed on-site IT infrastructure utilizing managed, licensed, and secured servers and data storage. You may refer to OUR COMMITMENT page for further details.

What are the qualifications that your employees hold?

Blueprint embraces a generation-diverse range of employees that are the best in their respective fields. With valid certifications, track record, and portfolio to show for, we acquire only the qualified, capable, and driven professionals that will represent the A-PLUS Culture and provide quality solutions to partners around the world.

I want to do a test, what’s the minimum hours and terms?

As flexible and transparent as we are, Blueprint offers the following hours and terms:

20 hours per week | 4 hours per day x 22 days | 88 hours per month
40 hours per week | 8 hours per day x 22 days | 176 hours per month

3 Months Term – PLUS $99 (USD) One-time Admin Fee
6 Months Term – PLUS $49 (USD) One-time Admin Fee
12 Months Term – Waived One-time Admin Fee

Do you charge in my currency?

We charge in the following currencies:

United States – USD
United Kingdom – GBP
Australia – AUD
Singapore – SGD

Blueprint PRICING CHART is based upon the exchange rate between PH Peso and the US Dollar being at least equal to 46:1.

How do I communicate with my Remote Staff?

All Blueprint Remote Staff is accessible in multiple ways – Email, Skype, Video Conference, or Hangouts Chat. Or any other VOIP Platform or Communications Software you prefer. Subject to license review and software training by requesting party.

Which holidays do my Remote Staff follow?

BLUEPRINT 2019 NIGHT SHIFT HOLIDAYS

Date

Day

Holiday

January 01

Tuesday

New Year's Day

January 21

Monday

Martin Luther King Jr.

February 18

Monday

Washington's Birthday

May 27

Monday

Memorial Day

July 04

Thursday

Independence Day

September 02

Monday

Labor Day

October 14

Monday

Columbus Day

November 11

Monday

Veterans Day

November 28

Thursday

Thanksgiving Day

November 29

Friday

Black Friday

December 23

Monday

Blueprint Holiday

December 24

Tuesday

Christmas Eve

December 25

Wednesday

Christmas Day

December 26

Thursday

Blueprint Holiday

December 27

Friday

Blueprint Holiday

December 30

Monday

Blueprint Holiday

December 31

Tuesday

New Year's Eve

BLUEPRINT 2019 DAY SHIFT HOLIDAYS

Date

Day

Holiday

January 01

Tuesday

New Year's Day

January 28

Monday

Australia Day

March 11

Monday

March Public Holiday

April 19

Friday

Good Friday

April 22

Monday

Easter Monday

April 25

Thursday

ANZAC Day

June 10

Monday

Queen's Birthday

August 14

Wednesday

Ekka Wednesday

October 07

Monday

Labour Day

November 05

Tuesday

Melbourne Cup Day

December 23

Monday

Blueprint Holiday

December 24

Tuesday

Christmas Eve

December 25

Wednesday

Christmas Day

December 26

Thursday

Boxing Day

December 27

Friday

Blueprint Holiday

December 30

Monday

Blueprint Holiday

December 31

Tuesday

New Year's Eve

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